As a new customer, I feel very happy to find a insurance company that treats you as a valued customer. Starting since the beginning, couple of months ago when I saw Chris' mom, Johanna at the YMCA in Beverly, I know Johanna from working out at 5:00 am more than 20 plus years ago. I told her that I was looking for a insurance company and that I remembered their family business. She gave me the contact information. I spoke with Christ, mentioned to him that I knew his mom. Chris took the time to explain to me the best way to insure the two cars, for my two boys and I. As a Latina I asked a lot of questions, he answered every single one, with a big smile just like his mom. Last week I emailed him, asking for a recommendation for a reasonable mechanic shop for one of my cars. He answered the email the same day with three contacts. Thanks, Chris for all your support! I will recommend this insurance company to any of my friends!
The Mooney family at Sterling Insurance was extremely helpful in helping us to change companies and SAVE US MONEY! Painless process. Always a helpful person in the office to answer questions that pop up. I recommend Sterling Insurance Agency on Cabot Street without hesitation!
Sterling is a great full service insurance agency in beverly! We use them for our home and car insurance and they are always transparent with making sure you get the best deal and understand everything in the sometimes complicated insurance world. The best part of Sterling is the personalization. We always trust that they are truly looking out for you and thinking of you with the best intentions. On more than one occasion, Chris has called, emailed, or even stopped by our house (calling first, of course) to recommend something to improve our experience. We are very satisfied and really trust their guidance!
If you make the switch to Sterling Insurance Agency, you will be happy that you did! My husband and I contacted Chris Mooney, who is a sincere pleasure to work with. He took away all of the stress that goes along with trying to navigate the world of "finding the best insurance." He did the legwork, researching several companies in order to determine the best fit for our needs. He presented his findings and answered all of our many questions with kind patience. We started out looking for home insurance and ended up finding both home and auto insurance with better coverages at cheaper rates. We had gone the online route for several years, looking for the best price. We did not think that we would pay less for "full service insurance," but we found this to be true, all with knowledgeable guidance and an actual point person to handle our insurance needs and concerns. I highly recommend Sterling!
Worked closely with Chris at Sterling. He was responsive via email and phone, and patient as we asked lots of questions. He made sure to get us situated with the right policy and took care of all the little (and time consuming) things! Made a painful process easy!