Please feel free to contact your account manager directly. If you don’t know who your account manager is, please contact our main number or contact Nancy and we can direct you. For all general inquiries, billing, or claims, please contact Nancy.
Main Number: 978-922-6600
Nancy Olsson has been a resident of Beverly for 22 years and has been a key member of the Sterling team as an office administrator for 13 years! She loves traveling and spending time cooking/entertaining friends and family, especially her high school sweetheart and husband of 32 years, Mathz and her 4 grandchildren! She is an integral part in conducting the operations of the business and assuring that everything runs smoothly.
President / Principal
Rick Mooney is the President here at Sterling Insurance Agency. Rick has been married to his wife JoAnna since 1988 and they have three terrific children. He is a lifelong resident of Beverly and is an active community leader. He graduated from Salem State in 1985 and has been with Sterling ever since. He was named the President of Sterling Insurance in 2002 after learning the ins and outs of the business. Rick is involved in many organizations, including but not limited to Beverly Rotary, Beverly Main Street (co-president), Greater Beverly Chamber of Commerce, City of Beverly Advisory Board and Chin Friction Band (bass guitar/saxophone). Chin Friction was formed in 1985 and has been present in the community ever since, playing local shows as well as playing at Fenway Park at the 7th Annual ALS charity event.
Customer Service Representatives
All of our Customer Service Representatives (CSR’s) are fully licensed. That way you’ll always be speaking with a knowledgeable insurance person to answer your insurance questions.
Personal Lines Manager
Jayne Millerick is a resident of Salem has been with the Sterling team for 16 fantastic years. She is a licensed broker and the manager of our personal lines department. She enjoys traveling, shopping and spending time with her two children and just welcomed a new grandson into her family. Her dedication to customer service has propelled her to excellence in her position, just ask her clients!
Tina DiPaolo, CISR
Director of Development – Personal Lines
Tina DiPaolo is the Director of Development. She is a personal lines account manager and a licensed broker. She is a lifelong Beverly resident and active community member. Tina, her husband and her son are all die hard Patriots fans. She has been with Sterling Insurance for 15 years and holds a CISR designation. Her attention to detail and commitment to her clients have been key factors in her many years of success here at Sterling Insurance. When you combine her years of experience with her extensive knowledge of the industry, you can see why her clients are so satisfied with her service.
Personal Lines Account Manager / Licensed Broker
Karyn Kirker is a resident of Beverly and is the newest addition to the Sterling team. She has a history of working in claims, and brings that expertise to our agency. She enjoys hiking, skiing, and going to the beach when she can. Karyn is a graduate of Fitchburg State University and a lifelong North Shore resident.
Chris Mooney, CISR, CRIS, MLIS
Business Development / Licensed Broker
Chris Mooney has been helping out at Sterling Insurance since he could walk. Chris graduated West Virginia University in 2013, Go Mountaineers! He immediately came back to Sterling to work in the family business. Chris is a licensed broker and currently holds a CISR designation, a CRIS designation, and an MLIS designation. He’s involved with personal and commercial operations, along with business development. Chris is also a licensed real estate agent; he operates Sterling Realty alongside his brother, Connor. Chris is actively involved in the Beverly community, he sits on the Board of Directors for the Greater Beverly Chamber of Commerce and is on the Board of Directors for the Beverly Kiwanis Club. Chris is also member of MAIA’s Young Agents Committee and the BNI Red Rock Chapter. He really loves Tom Brady.
Business Development / Licensed Broker
Connor Mooney graduated from University of Massachusetts Amherst in 2016. As a Business Development Manager, he has a variety of responsibilities that are instrumental to the success of the business and satisfaction of our clients. He’s a licensed Property and Casualty Producer in both Personal Insurance and Commercial Insurance. Connor is also a licensed Realtor® and has a passion for Real Estate. Connor’s favorite hobbies include snowboarding and eating.
Business Development Assistant
Craig Mulligan is currently a senior at Endicott University studying business management. Craig is originally from Merrimack, NH and loves to ski, run, and play baseball. He’s a fan of New England sports but also likes the Cleveland Browns for some reason. He recently joined our staff in 2019 and will help us with our tech development, business development, and a multitude of other tasks around the office. Craig’s goal is to own a business one day, he’s been a huge asset since joining our team!
Duncan the dog is our mascot here at Sterling Insurance. He was born in Tennessee 5 years ago, and then he bought a one-way ticket up to the north shore and has been here ever since! He is a mixed breed with some Dalmatian and just a pinch of Lab. Duncan’s hobbies include long walks on the leash, spending time with his family out on the boat, and his favorite, posing for pictures to post on his Instagram. We knew Duncan had a passion for insurance when we discovered that he always kept a back-up bone buried in the backyard, just in case. We are extremely proud to have such a good boy as our mascot.