Please feel free to contact your account manager directly.  If you don’t know who your account manager is, please contact our main number and we can direct you.  For all general inquiries, billing, or claims, please call our Main office line.

Main Number: 978-922-6600
Fax: 978-922-7650

Rick Mooney

President / Principal

Rick Mooney is the President here at Sterling Insurance Agency. Rick has been married to his wife JoAnna since 1988 and they have three terrific children. He is a lifelong resident of Beverly and is an active community leader. He graduated from Salem State in 1985 and has been with Sterling ever since. He was named the President of Sterling Insurance in 2002 after learning the ins and outs of the business. Rick is involved in many organizations, including but not limited to Beverly Rotary, Beverly Main Streets, Greater Beverly Chamber of Commerce, City of Beverly Advisory Board and Chin Friction Band (bass guitar/saxophone). Chin Friction was formed in 1985 and has been present in the community ever since, playing local shows as well as playing at Fenway Park at the 7th Annual ALS charity event.

Phone: 978-921-4201

Customer Service Representatives

All of our Customer Service Representatives (CSR’s) are fully licensed. That way you’ll always be speaking with a knowledgeable insurance person to answer your insurance questions.

Jayne Millerick

Personal Lines Manager / Licensed Broker 

Jayne Millerick is a resident of Salem has been with the Sterling team for 20 fantastic years. She is a licensed broker and the manager of our personal lines department. She enjoys traveling, shopping and spending time with her two children and her two grandchildren!  Her dedication to customer service has propelled her to excellence in her position, just ask her clients!

Phone: 978-921-4204

Tina DiPaolo, CISR

Director of Development – Personal Lines / Licensed Broker 

Tina DiPaolo is the Director of Development. She is a personal lines account manager and a licensed broker. She is a lifelong Beverly resident and active community member. Tina, her husband and her son are all die hard Patriots fans. She has been with Sterling Insurance for 19 years and holds a CISR designation. Her attention to detail and commitment to her clients have been key factors in her many years of success here at Sterling Insurance. When you combine her years of experience with her extensive knowledge of the industry, you can see why her clients are so satisfied with her service.

Phone: 978-921-4206

Karyn Connors

Personal Lines Account Manager / Licensed Broker

Karyn Connors is a resident of Beverly and licensed broker. She has a history of working in claims, and brings that expertise to our agency.  She enjoys hiking, skiing, and going to the beach when she can.  Karyn is a graduate of Fitchburg State University and a lifelong North Shore resident.

Phone: 978-921-4209

Connor Mooney

Business Development / Licensed Broker

Connor Mooney graduated from University of Massachusetts Amherst in 2016. As a Business Development Manager, he has a variety of responsibilities that are instrumental to the success of the business and satisfaction of our clients. He’s a licensed Property and Casualty Producer in both Personal Insurance and Commercial Insurance. Connor is also a licensed Realtor® and has a passion for Real Estate. Connor’s favorite hobbies include snowboarding and eating.

Phone: 978-921-4202

Anny Suggs, CISR

Business Development / Licensed Broker

Anny is a licensed producer in Personal and Commercial Insurance in Massachusetts and New Hampshire. She also holds a CISR designation.  In 2016 Anny graduated from the University of New Hampshire and lived in the Portsmouth are before returning home to the North Shore. She previously worked in Marketing and Business Development and is excited to bring her knowledge to Sterling.

Phone: 978-921-4205

Thomas Selfridge, CISR

Personal Lines Account Manager / Licensed Broker

Thomas Selfridge has worked in insurance for the past ten years and holds a CISR designation. A graduate of Salem State he comes to us happy to share his experience in coverage and making certain you have the protection you need for your home, cars, and everything in between.  When not being bothered by his two cats at home he enjoys hiking, fishing, cooking, and building computers.

Phone: 978-969-4267

Joe Bryant

Personal Lines Account Manager / Licensed Broker

Joe is a dad first. He has two great kids, Jack and Sam that keep him on his toes. Joe was born and raised in rural Georgia and is the only member of his extended family to move away from his small town. Joe graduated college from Georgia Southern University before heading home to run his family insurance agency. Eventually, during Covid, remote work allowed Joe to move with his boys to Marblehead where he currently resides. He sold his insurance agency to dedicate as much time as possible to being a volunteer youth sports coach. There is a chance you will run into him at basketball or flag football tournaments all over Mass, but especially the North Shore. Joe’s passion is being there for others and cannot wait to serve you as a Sterling client.

Phone: 978-921-4208

Lillian Ascolillo

Receptionist / Administrative Assistant

Lillian is a native New Yorker who has been a Beverly resident with her husband and two sons for 40 years. Her professional experience includes government, domestic violence, banking and working with individuals struggling with mental health, drug, and alcohol addiction. She enjoys art, music, film and helping local businesses thrive.

Phone: 978-922-6600

JC Tavarez

Licensed Personal Lines Account Manager

Jean Carlos Tavarez, JC for short, is a Lynn resident and a 2013 Lynn English High School graduate. He started working customer service in 2021 as a Claims Specialist for a home warranty company, transitioning into insurance the following year. JC is now holds a Property & Casualty License, knowledgeable in Personal Lines and assistant to our Commercial Lines team. With a Dominican background JC is able to assist Spanish speaking clients and prospects alike with their insurance needs. Empathy and respect are part of his core values. Ask about his Sun Conures – Cory & Kiwi.

Phone: 978-921-4203

Gaurav Garg, CISR

Personal Lines Account Manager

Gaurav has worked in insurance since 2014 and has a CISR designation, as well as EVR certification. He holds a degree in economics from the University of Illinois at Chicago (UIC) with a minor in history. Gaurav is a Chicago native but has lived in Billerica ever since he moved here in 2013. He worked at the Hanover corporate office before transitioning over to the agency side in 2018. He is well versed with many carriers in personal lines insurance, especially MA auto. When not at work, he enjoys cooking, camping, country line dancing, and traveling to see his sports teams play in person.

Phone: 978-208-3795




Duncan the dog is our mascot here at Sterling Insurance. He was born in Tennessee 7 years ago, and then he bought a one-way ticket up to the north shore and has been here ever since! He is a mixed breed with some Dalmatian and just a pinch of Lab. Duncan’s hobbies include long walks on the leash, spending time with his family out on the boat, and his favorite, posing for pictures to post on his Instagram. We knew Duncan had a passion for insurance when we discovered that he always kept a back-up bone buried in the backyard, just in case. We are extremely proud to have such a good boy as our mascot.